Website Terms of Use

1. About Us

This website is operated by Càite Ltd (company number SC632205), a company incorporated in Scotland with its registered office at 5 South Charlotte Street, Edinburgh, EH2 4AN, United Kingdom (“we”, “us”, “our”).

By accessing or using this website, you agree to be bound by these terms of use.

If you do not agree to these terms, you must not use this website.

2. Use of This Website

This website is provided for general information about our products and services, including the Locàite App and Locàite SIM.

We may update or change the content of this website at any time without notice.

While we aim to keep information accurate and up to date, we do not guarantee that all content is complete, accurate, or current.

3. Products and Services

Any products or services described on this website are subject to separate terms and conditions, including:

  • Locàite SIM Terms and Conditions
  • Locàite App Terms of Use
  • Privacy Policy

You should review those documents before purchasing or using our services.

4. Payments and Security

Payments made through our website are processed securely by Stripe.

We do not store or process your full payment card details on our systems.

5. Pricing

All prices displayed on this website include applicable taxes unless stated otherwise.

Prices may change at any time.

6. Delivery of Services

Where you purchase digital services, access will usually be provided immediately after payment.

We do not guarantee uninterrupted availability of services.

7. Returns and Refunds

If you purchased services directly from our website, you may be entitled to cancel in accordance with our applicable terms and conditions.

If you purchased hardware from a third-party retailer, you must contact that retailer directly for returns or refunds.

8. Intellectual Property

All content on this website, including text, graphics, logos, and design, is owned by or licensed to us.

You must not copy, reproduce, or use any content without our prior written permission, except for personal, non-commercial use.

9. Acceptable Use

You must not use this website:

  • For any unlawful or fraudulent purpose
  • To transmit harmful or malicious content
  • To attempt to gain unauthorised access to systems or data
  • In any way that may damage or disrupt the website

10. Links to Other Websites

This website may contain links to third-party websites.

We are not responsible for the content, security, or privacy practices of those websites.

11. Liability

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any liability that cannot be excluded by law.

Subject to this, we are not liable for:

  • Losses that were not reasonably foreseeable
  • Losses not caused by our breach
  • Business losses, including loss of profit, revenue, or opportunity

12. Availability

We do not guarantee that this website will always be available or uninterrupted.

We may suspend or withdraw the website at any time for operational or other reasons.

13. Changes to These Terms

We may update these terms from time to time.

Where changes are material, we will take reasonable steps to bring them to your attention.

14. Governing Law

These terms are governed by the laws of Scotland.

15. Contact Us

If you have any questions about these terms, please contact us:

Email: help@caite.co