Locàite App Terms of Use

1. About Us

The Locàite app (“App”) is provided by Càite Ltd, a company incorporated in Scotland (company number SC632205) with its registered office at 5 South Charlotte Street, Edinburgh, EH2 4AN, United Kingdom (“we”, “us”, “our”).

2. Acceptance of These Terms

By downloading, accessing, or using the App, you agree to be bound by these Terms of Use.

If you do not agree to these Terms, you must not use the App.

These Terms should be read alongside our Privacy Policy and any applicable terms relating to your Locàite SIM plan.

3. The App and Services

The App allows you to access and manage services connected to your Locàite SIM and GPS tracking device.

Certain features of the App require an active Locàite SIM subscription and network connectivity.

We may update, modify, or suspend the App or its features at any time.

4. Account and Security

You are responsible for:

  • Maintaining the confidentiality of your account login details
  • All activity carried out under your account

You must notify us promptly if you believe your account has been accessed without authorisation.

5. Acceptable Use

You agree to use the App only for lawful purposes.

You must not:

  • Use the App for illegal, fraudulent, abusive, or harmful purposes
  • Use the App to track any individual without appropriate authority or consent where required by law
  • Use the App in a way that infringes another person’s privacy or rights
  • Interfere with or disrupt the App or related systems

We may suspend or terminate your access to the App if you breach this clause.

6. Use of Location Tracking

The App enables location tracking of devices.

You are responsible for ensuring that your use of the Services to track any individual complies with applicable laws, including ensuring that you have a valid legal basis to do so and obtaining consent where required.

7. Licence to Use the App

We grant you a limited, non-exclusive, non-transferable, revocable licence to use the App for your personal or legitimate business use in connection with Locàite services.

You must not:

  • Copy, modify, or distribute the App
  • Reverse engineer or attempt to extract source code, except where permitted by law
  • Use the App for any purpose not authorised by these Terms

All intellectual property rights in the App remain our property or that of our licensors.

8. Availability and Performance

The App is provided over internet and mobile networks, and its availability may be affected by factors outside our control.

We do not guarantee that the App will be:

  • Uninterrupted
  • Error-free
  • Available at all times

We may suspend or restrict access to the App for maintenance, updates, or operational reasons.

9. Data Protection

We process personal data in accordance with our Privacy Policy.

10. Consumer Rights

Nothing in these Terms affects your legal rights under the Consumer Rights Act 2015.

11. Limitation of Liability

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any liability that cannot be excluded by law.

Subject to this, we are not liable for:

  • losses that were not reasonably foreseeable;
  • losses not caused by our breach; or
  • any business losses, including loss of profit, revenue, or opportunity.

12. Suspension and Termination

We may suspend or terminate your access to the App if:

  • You breach these Terms
  • We reasonably believe the App is being misused
  • It is necessary for security, legal, or operational reasons

You may stop using the App at any time by uninstalling it.

13. Changes to These Terms

We may update these Terms from time to time.

Where changes are material, we will notify you via the App or by email. Continued use of the App after changes take effect constitutes acceptance of the updated Terms.

14. Governing Law

These Terms are governed by the laws of Scotland.

If you are a consumer, you may also have rights to bring proceedings in your local courts.

15. Contact Us

If you have any questions about these Terms, please contact us at:

Email: help@caite.co

 

Version 20260415.1.0 updated April 2026