All payments are securely processed by Stripe, our industry leading payment provider partner.

You can update your payment details at any time from within the Locàite app.

Just tap SIM plans at the bottom of the main menu, tap the arrow beside your saved payment method, then tap Change payment method to modify how your SIM plan payments are made.

If your SIM plan is active (shown by a green tick), you don’t have to do anything else. If your SIM plan is not active (shown by a red cross), just tap it to reactivate.

If you also need to change the address of the card holder, please email us at help@locaite.me from the registered email address with full details of both the old and the new address.